Frequently Asked Questions

The MugTop can be washed like any other mug. We designed the BOLT electric heated coffee mug so that the MugTop can be separated from the electronic base, making The MugTop completely dishwasher safe. After washing, whether in the dishwasher or by hand, ensure that any water has been completely dried/evaporated before attaching the MugTop to the base.

BOLT’s smart coffee mug system uses an intelligent bayonet mount design so you can easily attach the base to the MugTop. Simply mount the MugTop on the base and you’ll feel the pegs on the base slide into their corresponding slots on the MugTop. You can then lock the base into place with a gentle clockwise motion (you’ll feel it click to lock in). The MugTop is designed to mount in one of four positions, so you can align the handle and the base’s control panel in your preferred orientation. For details and diagrams, check out our operating guide here.

Each BOLT rechargeable heated coffee mug comes included with a USB-A to USB-C charging cable and a 2.4A power adaptor. For faster charging, you can upgrade to our 3.0A Fast Charger Power adaptor as an add-on before you check out. The smart heating base is also compatible and able to charge with any USB-C power source you already have. Charging times will vary depending on your power source.

The Bolt Smart Heated Mug comes with everything you need to enjoy your hot beverage on the go. When you open the box, you will find:

(1) BOLT MugTop

(1) BOLT Smart Heating Base

(1) Thermal Lid

(1) USB Type-C Charging Adapter and Cable

(1) BOLT User Manual

For any additional questions feel free to email 

You can also press the chat button on any page. All messages go directly to our phones and a real human (us) will get back to you as soon as humanly possible. Usually within minutes Monday through Saturday during standard North American office hours. But realistically, we answer any questions every single day of the week as long as at least one of our employees is not asleep.  Contact Bolt Smart Mug's team and as us anything!

The Bolt heated coffee mug is designed to be lightweight and function with the same portability as any other mug. Surprisingly, the BOLT actually weighs less than your standard ceramic mugs. With the base attached, the Bolt temperature control smart mug weighs slightly under 1.3lbs.

The Bolt self warming mug comes in 5 colours (Raven, Grape, Key Lime, Midnight Blue, and Mint). Just select your colour and add it to your cart. 

NOTE: Many phone and computer displays have different colour settings. For your reference, the following are the BOLT Smart Mug colours currently available and their correlated hex colour codes. 

Midnight Blue: 00214C

Raven: 000000

Lime: C0FF58

Mint: 00FFB6

Grape: AA3EFF

The capacitive touch lights on the Bolt Self Heating Mug dim after 30 seconds and wake when touched or a setting is changed. These simple controls and clear feedback makes the Bolt electric heated coffee mug the simplest to use and the best cordless coffee mug warmer around.

With a damp cloth, lightly wipe away any spills on that get on your Bolt rechargeable heated coffee mug base. Pat dry any remaining moisture. Do not let water pool. The base should NEVER be submerged in water or put in the dishwasher. 

It is splash and spill proof. NOT waterproof. 

Yes and Yes. Extra MugTops are available as an add-on. They are available as add-ons on the main shop screen or on the cart page. You can select any colour. It doesn't have to be the same as your full BOLT heated travel mug.

Each of the Bolt Smart Mug MugTops is completely interchangeable, dishwasher safe and will work on any base. 

That means you can combine colours and style your Bolt rechargeable heated coffee mug any way you want!

The MugTop can comfortably hold and heat an 11oz beverage. However, we list it as 10oz (a common setting on most commercial coffee machines) to ensure you're still able to add cream and sugar to beverages in your Bolt Temperature Control Smart Mug without worrying about spillover.

Bolt Heated Smart Mug's MugTop is waterproof, the base is not. It is however water resistant to small spills and drips that come with consistent use. The base should NEVER go in the dishwasher or be submerged in water.



The heating base on the  BOLT Smart Mug prioritizes simplicity and ease of use. There are no apps to download to your phone and no accounts to log into in order to operate the base. The control panel features simple capacitive touch controls that are simple and easy to use. See our full operating instructions here.

The indicator on the BOLT smart base will turn to Red when it has 50% battery. At 50% it will still last for multiple cups of coffee (1- 2 hours). 

At 10% battery the red light will start blinking and eventually it will auto shutoff.

Charging time depends on if you have the basic charger or the 3 Amp fast charger. On the fast charger it takes about 1-2 hours from a complete drain. The regular charger is about 3-4 hours.

The BOLT is also designed to work with any usb type-C charger. That includes your laptop chargers, phone charges or any other product that uses a USB Type C charger.  

The charging time will vary depending on volts and amperage of your own charger. 

While ceramic is good for thick standard mugs, it is a very inefficient material for actively heated smart mugs. 

The heating cycles cause materials to expand and contract repeatedly which will lead to cracking, chipping and flaking. The adulterants will eventually get into your beverages and you. 

Food grade stainless steel is a fantastic drink ware vessel. It doesn't corrode, is hygienic and incredibly easy to clean. Stainless steel conducts heat very efficiently which usually means a rapid loss of temperature. However, we used some ingenious engineering to utilize that trait to our advantage. 

The MugTop is insulated with a double walled construction that transfers heat into your beverage and not your hands. 


The BOLT MugTop can hold 11 fluid oz, however we list the volume of the MugTop as 10 oz. Some standard coffee makers dispense 10 oz drinks, so we wanted our users to comfortably have room for the addition of coffee cream, syrups or sweeteners without risk of overflowing. 

If you do like filling your BOLT MugTop to the max, you can use our included thermal lid to prevent any spillage. 

The BOLT smart heating bases and MugTops are designed to be completely interchangeable. 

The bayonet mounting system allows you to easily click on and click off any MugTop with any base of any colour. 

Almost all of our customers buy multiple extra MugTops to use with their smart bases while their other MugTops are in the dishwasher. 

On the shop page, there are add on buttons to purchase additional MugTops in any colour. 

Technically yes, however the battery won't last as long. The BOLT is designed to be a warming coffee mug and not a reheating coffee mug. It's a battery operated coffee warmer, so the BOLT heated mug is still governed by the laws of thermodynamics and power supply. Cold liquids require a lot of energy to come to temperature. If the BOLT is operating on battery power, it will use a large amount of that power to heat the liquid so you will have to charge it more frequently. The BOLT battery will usually last through multiple cups of coffee over the week. If you're heating cold coffee it would last for a single cup or two. 

If you have the BOLT plugged in on the Heat AND Charge mode, then it will reheat the coffee without any issue, but may take longer to charge. 

If you're looking for the best cordless coffee mug warmer or the best rechargeable heated coffee mug, the BOLT smart coffee mug is for you. 

Yes it can! We designed the BOLT self warming mug to be the perfect addition to any desk during the work day. If you travel with your mug, you can also use any USB Type C to make sure your coffee is heated all day long and in any location. 

When the BOLT temperature control smart mug is plugged in and on Charge mode (pulsating green light), you can touch and hold the power button to engage the Heat AND Charge mode. Simply select your temperature setting and you will have hot coffee while you're charging. 

The charging will take slightly longer as some power is diverted to the heater, but you shouldn't notice a large difference. 

According to multiple studies from around the world the preferred (and ideal) temperature to drink coffee is between 120°F (50°C) to 140°F (62.5°C). Some people enjoy their drinks at a lower temp and some prefer higher. With that in mind, the BOLT rechargeable heated coffee mug is engineered to satisfy everyone and the BOLT allows users to keep their drinks between a range of 113°F (45°C) to 149°F (65°C). 

The smart heating base has a LOW, MEDIUM and HIGH option that allows you to set your BOLT self heated mug at your preferred drinking temperature. 

For coffee drinkers that want to keep their coffee the hottest while saving battery life, we've also included a free thermal lid to maximize performance. 


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    4 hour

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    charge with
    any USB C

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How to use BOLT - A simple demonstration

We designed the BOLT to be the simplest and smartest mug you’ve ever used. Just touch and hold the Power button to turn the unit off/on and select your heat setting. That’s it.

Temperature &
Liquid Detection

Control the temperature of your coffee or tea using simple capacitive one-touch controls.

  • Press and hold for any temperature setting
  • Tap-to-Wake LED panels
  • 15s auto-dim lighting system to reduce glare and conserve battery life
  • Touch panel deactivates after 10s if no temperature is set to avoid accidental activation







Smart Sensor

BOLT is designed to all UL product safety standards. It contains both physical and digital thermostatic safety controls and is coded to shut-off if accidentally left on. No trips back to the office to unplug the BOLT are required. You have complete peace of mind.

Heats your drink for 4+ hours

To regulate any liquid at a warm temperature you either have to

A) add heat (energy) to the liquid or
B) keep its existing heat from dissipating. BOLT does both.

The BOLT MugTop is engineered with the most effective insulation system that features a double walled static air gap design and a food grade stainless steel inner liner that conducts and radiates heat back into the liquid. By prioritizing insulation within the MugTop, our engineering team was freed to create an intelligent base housing liquid level sensors, thermostatic controls and a light, yet powerful lithium ion battery. This combination provides more than enough heat to keep your drink warm for 4+ hours. Longer than any other heated mug on the market!


The only heated mug that’s dishwasher safe

The easily detachable MugTop is completely inert, sealed, and 100% waterproof. No handwashing needed. Just click, toss and go. Let the dishwasher do the rest.